Privacy Policy
Effective Date: July 22, 2008
Project Einstein, Inc. ("Project Einstein") knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for all of the products, services, and websites offered by Project Einstein.
Information Collection and Use
The information we learn from customers helps us personalize and continually improve your experience at Project Einstein. Here are the types of information we gather.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. In order to provide our full range of services, we may collect the following types of information:
Information You Provide upon Registration: When you register for an account or any other Project Einstein service that requires registration, we ask you for personal information (such as your name, email address and an account password). We use this information to contact you about the services on our site in which you have expressed interest. We also collect additional optional profile data, including but not limited to personal interests, gender, education and occupation. We encourage you to submit this information so we can provide you a more personalized experience on our site.
Information You Provide upon Purchase: If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as a credit card number and expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Cookies: Project Einstein uses cookies to store visitors' preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customize newsletter, advertising, and Web page content based on browser type and user profile information. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. However, if you block cookies, Site functionality and appearance may change or become unavailable. This privacy policy covers the use of cookies by the Site only and does not cover the use of cookies by any advertisers.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers.”
Log Files: Like many Web sites, we automatically gather certain information about our Site traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base.
Surveys or Contests: We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys).
Tell-A-Friend: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Project Einstein stores this information for the purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us atsupport@projecteinstein.com to request that we remove this information from our database.
Messages: If you choose to post messages in our chat rooms or other public message areas or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner in consistent with the terms of service.
Communications from Us
Special Offers: Sometimes we send offers to selected groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your customer communication preferences.
Customer Service: We will communicate with you via email in response to your inquiries, to provide the services you request, and to manage your account.
Links
Project Einstein contains links to other websites. Project Einstein is not responsible for the privacy policies and/or practices on other websites. When linking to another website you should read the privacy policy stated on that website.
Children Under Age 13
The Site is not intended for users under the age of 13. If you are under 13, please do not use the Service or send any information about yourself to us, including your name, address, telephone number or email address. Project Einstein does not knowingly collect personally identifiable information from users under the age of 13. Such users are expressly prohibited from submitting their personally identifiable information to us, and from using our forums and chat areas; any information submitted by such users will not knowingly be used, posted, or retained by us.
Information Sharing
Project Einstein only shares personal information with other companies or individuals outside of Project Einstein in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Project Einstein, its users or the public as required or permitted by law.
If Project Einstein becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who purchased a particular item. Such information does not identify you individually.
Access to Personally Identifiable Information
Members may modify or remove any of their personal information at any time by logging into their account and accessing features such as "Edit Profile" and "Account Info."
Security
Member accounts are secured by Member-created passwords. We use reasonable measures to protect Member information that is stored within our database, and we restrict access to Member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at support@projecteinstein.com.
Changes in this Privacy Policy
If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at support@projecteinstein.com or write to us at
Project Einstein, Inc.
2420 Sand Hill Road, Suite 300
Menlo Park, CA 94025
